The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization.
Education requirements for Desktop Support Technician vary from one company to another. Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. Professionals who have taken some computer-related courses are often skilled. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects.
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